I purchased a Plasma Machines from Fran and the team in the very early days of Plasma Elite. Since training I have been constantly in touch with the other trainees on the Whats App and Facebook. All the PE trainers and Fran are constantly responding to questions when asked. Once you have gone on training with Plasma Elite you are invited back Free of charge to any other training session if you feel you need more information. They are a great company.